settings

Koleksi settings menyimpan konfigurasi per store — termasuk CS distribution (GlobalAssignation) yang dipakai rotator, dan pixel tracking.

Model

models/mongo_settings.go:17 — SettingsStruct:

Sub-struct: GlobalAssignationStruct

mongo_settings.go:5:

Sub-struct: Distribution

mongo_product.go:20:

Sub-struct: SettingPixelStruct

mongo_settings.go:12:

Cara akses di handler

CS rotator

internal/service/chat_service.go:83-84:

col := mongo.MongoClient.Database(config.Env.DbName).Collection("settings")
var settings models.SettingsStruct
err := col.FindOne(ctx, bson.M{"store_id": storeID}).Decode(&settings)

Strategi rotator

TypeDistribution menentukan strategi (lihat CS Rotator):

Percentage — contoh

{
  "globalAssignation": {
    "role": "Customer service",
    "team": ["cs-001", "cs-002", "cs-003"],
    "distribution": [
      {"name": "CS Andi", "id": "cs-001", "total": 50},
      {"name": "CS Budi", "id": "cs-002", "total": 30},
      {"name": "CS Citra", "id": "cs-003", "total": 20}
    ],
    "type_distribution": "percentage"
  }
}

• Total bobot: 100
• CS Andi dapat alokasi 50%, Budi 30%, Citra 20%
• Rotator pilih CS dengan rasio activeCount / normalizedWeight terendah

Least-loaded — contoh

{
  "globalAssignation": {
    "role": "Customer service",
    "team": ["cs-001", "cs-002", "cs-003"],
    "distribution": [],
    "type_distribution": "same"
  }
}

• Distribution boleh kosong (tidak dipakai)
• Rotator pilih CS dengan activeCount paling sedikit

Catatan

• Hanya satu dokumen settings per store (query by store_id, FindOne)
• Distribution bisa kosong untuk strategi least-loaded
• Jika Team kosong → ErrEmptyTeam (chat_service.go:28)
• Jika TypeDistribution="percentage" tapi totalBobot=0 → fall back ke selectBySame (bukan error)

Kembali ke

• Schema Index — daftar semua koleksi
• CS Rotator — detail algoritma assignment